找回密码
 注册

快捷登录

12
返回列表 发新帖

Sandybay邮局对亚洲人的服务态度非常恶劣,可否有同感?

Young 来自: 澳大利亚

举报

那个胖点的女的,和那个男的,也就是那里的经理,都不怎么样
回复 · 2013-11-5 06:44:41
nita2010 来自: 澳大利亚

举报

楼主,首先你真的可以在网上弄,你跑那别人觉得你浪费资源,态度肯定不会好。
但是,客观的说,那里的人确实有问题。亲身经历,最近3年时间经常去那里办业务。大概有5个工作人员左右,1个态度友好,2个态度一般(但是过得去),剩余的2个,极品差。如果你投诉需要证人,我可以作证。
在整个大Hobart,我觉得最极品的,没有之一的就是。business faculty的一个officer,一个叫Sue的老太太。绝对是极品,态度极其恶劣。很多人都这么觉得。不知道大家有没有同感。Sue is a bitch....
回复 · 2013-11-5 14:22:05
不是吧,商科不是很多中国人的吗,唉,哥担心过去读商科要是老师看你是亚洲人不爽会不会作业给你很低分  详情 回复
2013-11-6 21:44
fenderzhe 楼主 来自: LAN

举报

nita2010 发表于 2013-11-5 14:22
楼主,首先你真的可以在网上弄,你跑那别人觉得你浪费资源,态度肯定不会好。
但是,客观的说,那里的人确 ...

nita, 我已经在网上申请好了,但是有一个步骤是需要拿着他们要求的ID,邮寄的信件,或者驾照等,到邮局去确认身份,就是在这个过程中碰上这个家伙,认证工作这是邮局工作者的一部分职责,并不是浪费别人的资源。

谢谢你,如果能一起作证太PERFECT了。
回复 · 2013-11-6 16:08:47
塔州解放军 来自: 中国广东茂名

举报

nita2010 发表于 2013-11-5 14:22
楼主,首先你真的可以在网上弄,你跑那别人觉得你浪费资源,态度肯定不会好。
但是,客观的说,那里的人确 ...

不是吧,商科不是很多中国人的吗,唉,哥担心过去读商科要是老师看你是亚洲人不爽会不会作业给你很低分
回复 · 2013-11-6 21:44:08
fenderzhe 楼主 来自: LAN

举报

虽然时间等了挺久,但是澳洲邮局总部最终还是给了我们道歉信,那个混蛋已经被给于查看警告,很可惜,他们的记录目前只有我一个人投诉他们的服务态度和歧视,2次以上严重警告他们的将会考虑对他们实质性的处罚,下次如果我们Hobart这里还有哪个华人再碰上这样的是,一定要团结,投诉到底,捍卫自己应有的权利!

Dear Mr ....

Thank you for your feedback concerning an issue at the Sandy Bay Post Shop.

At the outset, I would like to assure you that Australia Post is working hard to provide all our customers with a first class postal service and we are very mindful of our customers' service expectations.

Your complaint has been brought to the attention of the Area Manager for Australia Post’s Retail Network. The complaint will be addressed internally between the Area Manager and the staff at the Post Office. We believe the heightened awareness of the difficulties you described will avoid a reoccurrence in the future.

Please accept my apologies on behalf of Australia Post for the disappointment the service have caused you. Australia Post appreciates the time you have taken to promote your concerns and welcome the feedback of the community.

Thank you again for taking the time to bring this matter to our attention and should you need assistance with any other postal matter, please feel free to contact our Customer Contact Centre on 13 13 18.

Yours sincerely


Blair R
Consumer Outbound Consultant
Customer Contact Channels
Australia Post

Our reference: VH2620106
回复 · 2013-12-19 13:28:07
xiaoyualice 来自: 澳大利亚

举报

well done. you did the right thing! i hate those who treat us unfairly and we should work together....
回复 · 2014-1-2 10:58:42
Of Course, thanks for the support. ! we need to unite together. 
2014-1-2 21:21
Carrod-Q 来自: 澳大利亚

举报

You’ve done the absolute right thing. Good on you mate!
回复 · 2014-1-8 13:19:50
j7721870 来自: 澳大利亚

举报

他敢吊你,你就更吊他,直接吐口痰在地上,眼睛瞪着他,对付吊人,就是要更吊,要吊炸天,才爽!
回复 · 2014-2-27 15:59:07
12